Media

Curate Health and the Pittsburgh Health Data Alliance

Curate Health and the Pittsburgh Health Data Alliance

UPMC, the University of Pittsburgh and Carnegie Mellon University on Monday announced the formation of the Pittsburgh Health Data Alliance to “revolutionize health care and wellness” by using data to detect potential outbreaks as well as create health care innovations that will spawn spinoff companies…. Paul Alexander Clark, founder and CEO of Curate.Health, a Tennessee-based data analytics and mobile health company, said that UPMC, Pitt and CMU will need to be patient with the new partnership. It might take a decade or more for the technologies created to take root and effect change. “This is not a new concept in the business world. … There’s a lot of data out there,” and there are larger health data-sharing alliances, too, said…

David W. Johnson Joins Curate Health Board of Directors

David W. Johnson Joins Curate Health Board of Directors

Nashville, TN. (February 5, 2015) — Curate Health announced that David W. Johnson, Founder & CEO of 4sight Health, was elected to Curate’s board of directors. Dave launched 4sight Health after a distinguished investment banking career. 4sight Health is a boutique healthcare advisory and venture investing firm. Dave is a prolific writer and speaker on topics related to healthcare policy, reform, strategy and capital formation. He is currently authoring Market versus Medicine: America’s Battle for Better Healthcare at Lower Prices, which will publish later this year. “David’s strong financial and strategic leadership brought tremendous value to his clients and partners,” said Paul Alexander Clark, Curate’s CEO, “We look forward to benefiting from his insights and experience as a member of…

Expansion Prompts SmartPatient Name Change to Curate Health

Expansion Prompts SmartPatient Name Change to Curate Health

Nashville, TN. (October 28, 2014) — SmartPatient, LLC announced that it will now operate under the name Curate Health, effective immediately. Co-founded in 2012 by Paul Clark and Hal Andrews, SmartPatient’s original mission was to create the first valid, reliable and scientific measurement of patient satisfaction on smartphones. Since then, the company’s mobile application features expanded to patient communication, status notifications and health education. Simultaneously, the company’s analytics now boast a database with thousands of unique patient responses utilized for multiple analytics-driven tactics including real-time service recovery and identifying predictors of success. “I moved to Nashville on a mission to push patient satisfaction measurement into the 21st century and empower patients with the ability to provide confidential feedback instantly on…

The Power of Big Data: What it Means for Healthcare

The Power of Big Data: What it Means for Healthcare

“The fundamental question for hospitals and health systems, but really any business, is ‘Do you know what you know?’” says Paul Alexander Clark, Founder, SmartPatient… “Knowing what you know is all about aggregating and integrating disparate data sources,” Clark continues. “The power of big data is moving from a present in which you search for answers to a future where you have what you need to know when you need to know it. You only get there by pulling data together and using it to have a complete view of each patient, service and entity from a population level down to a micro-targeted patient-specific level.” Read the full article in the new issue of Healthcare Strategy at: http://www.healthcarestrategy.com/usermedia/Issue1_-_2014_Newsletters_2014.pdf

10 new startups looking to solve consumer health problems

10 new startups looking to solve consumer health problems

Launch, one of several startup sessions at the Health 2.0 event in Santa Clara, California this week, consisted of…pitches focused on addressing highly specific consumer pain points in healthcare… SmartPatient, not to be confused with Roni Zeiger’s Smart Patients, is addressing the problem that hospitalized patients often don’t feel their voice is heard, and hospitals use fairly old-fashioned methods to get patient feedback. The company is creating a mobile app and backend to get feedback from patients in near realtime, so they can report on their experiences as they have them. The app uses push notifications to ask a patient about a particular appointment or experience shortly after it happens. The company’s offering also includes a back end that aggregates…

Patients Can Now Confidentially Rate Hospitals on a Mobile App

Patients Can Now Confidentially Rate Hospitals on a Mobile App

SmartPatient Unveils First Mobile Patient Satisfaction Measurement Platform at Health 2.0 October 2, 2013 – Santa Clara, CA — At Health 2.0’s 7th Annual Conference, SmartPatient unveiled the first real-time patient satisfaction measurement instrument designed specifically for patients’ own personal mobile devices. This new method for gathering patient feedback holds great promise for improving patient experience and clinical quality. By applying SmartPatient’s advanced analytics services using natural language processing and machine-learning algorithms, healthcare providers can triage responses to patients’ feedback – such as real-time service recovery and identifying patients at high-risk for readmissions or adverse events. “We’re on a mission of patient empowerment,” declared SmartPatient CEO Paul Clark, “Rather than waiting days or weeks for a long survey, we deliver…

SmartPatient Featured Start-Up and New Product Demo at Health 2.0

SmartPatient Featured Start-Up and New Product Demo at Health 2.0

Santa Clara, CA – On October 1, Health 2.0’s Launch! Session will feature SmartPatient’s CEO Paul Clark who will unveil the company’s new, innovative patient experience platform, analytics services and announce the start-up’s first client — a major academic medical center. Based in Nashville, SmartPatient is a healthcare technology start-up focused on advancing the science of patient analytics, with specific emphasis on patient data. It’s year-long development and innovation activities have not been made public until this week. Health 2.0 has a long history as the premier event for introducing disruptive technologies — a perfect fit for SmartPatient which aims to disrupt the stagnate niche industry of patient experience measurement and improvement. SmartPatient will serve hospitals and healthcare providers with…

Patient Experience: Emerging Cultural Touchstone

Patient Experience: Emerging Cultural Touchstone

Patient Experience: Emerging Cultural Touchstone Airplane travel necessitates conversations with strangers.  Rubbing shoulders and sharing cocktail peanuts demands a modicum of friendliness.  “What do you do?” Revealing yourself as a healthcare professional typically leads to stories.  The time they went to the Emergency Department.  Their parents’ doctor visits. Their friend’s recent childbirth.  Stories inevitably emerge. These stories reveal a strange nature of a dichotomy in healthcare leadership – an artificial distinction between patient and consumer.   Patients aren’t consumers – say consultants in the Harvard Business Review and Paul Krugman in the New York Times. Patients as consumers empowers and engages them – say other consultants from Booz Allen Hamilton and the ongoing WWDD theory (“What Would Disney Do?”).    When people…

Why Rating Your Doctor Is Bad For Your Health

Why Rating Your Doctor Is Bad For Your Health

This story appears in the January 21, 2013 issue of Forbes. Read the full article on Forbes website. JUST HOW RELIABLE ARE THOSE SURVEYS? Many doctors question their validity, starting with the sample size. Given that physicians are often judged on a handful of survey responses, though they see hundreds of patients, it seems crazy to tie their compensation to misleading results. Press Ganey admits that survey sample sizes sometimes are too small and says a minimum of 30 responses for an ER is necessary to draw meaningful conclusions from its data. But William Sullivan, the Illinois ER doctor, says that Press Ganey reports monthly results to his hospital even when there are as few as eight to ten surveys.…

Future Quality Measures: Predictions and Principles

Future Quality Measures: Predictions and Principles

The Changing Healthcare Landscape Two beliefs permeate healthcare executives’ views: The industry is in a time of unprecedented change – healthcare provider organizations will look profoundly different 10 years from now The biggest change for providers is a future business model that incentivizes population health instead of fee-for-service. Making this a reality will not only require massive payment model restructuring, but will also demand corresponding changes in our quality metrics and methodology. These changes are already underway. By 2017, Value-Based Purchasing will put up to 11 percent of hospital Medicare reimbursement at risk. Additionally, CMS’ ACO shared savings programs and other private-insurer ACO partnerships demand a minimum level of quality performance across dozens of clinical measures. The question remains whether the…