Curate.Health is guided by and grounded in the science and evidence-based practices for quality measurement, behavior change and consumer engagement.

Our Research

Original, peer-reviewed research from the Curate.Health team provides a scientific foundation from decades of designing patient experience solutions.


Innovative Measurement Methodologies

Measuring experience from the patient’s perspective: Implications for national initiatives
Journal for Healthcare Quality

Using patient evaluations to empirically assess Medicaid programs for social justice.
Social Work in Public Health

Intensive care patients’ evaluations of the informed consent process.
Dimensions in Critical Care Nursing


Clinical Quality and Patient Experience

Hospital-level correlation between clinical and service quality performance for heart-failure treatment.
Journal for Healthcare Quality


Patient Perceptions of Quality

Patients’ perceptions of emotional/spiritual needs.
Joint Commission Journal of Quality and Safety

Patient perceptions of quality in discharge instruction.
Patient Education and Counseling

Your patient – my child: Seven priorities for improving pediatric care from the parent’s perspective.
Journal of Nursing Care Quality

What Do Patients Want? Designing and Delivering Health Services that Respect Personhood. in
Improving Healthcare with Better Building Design.

Inpatient heart failure treatment from the patient’s perspective.
Quality Management in Healthcare

Elderly inpatients’ priorities for health care service quality.
International Journal of Health Care Quality Assurance

Medical practices’ sensitivity to patients’ needs. Opportunities and practices for improvement.
Journal for Ambulatory Care Management


Organizational Strategies

Patient satisfaction in academic medical centers
Annals of Behavioral Science and Medical Education

Making It Right: Service Recovery Tools, Techniques, and Best Practices

Patient Satisfaction and the Discharge Process: Evidence-Based Best Practices.

Customer convergence: Patients, physicians, and employees share in the experience and evaluation of healthcare quality.
Health Marketing Quarterly

Healthcare marketing in the 21st century – beyond promotion to constructing experiences.
Health Marketing Quarterly

State nursing shortages and patient satisfaction: More registered nurses–better patient experiences.
Journal of Nursing Care Quality

“Ethical Climate: Can Organizational Ethics Programs Influence Management Initiatives?” in
Professionalism in Tomorrow’s Healthcare System: Towards Fulfilling the ACGME Requirements for Systems-Based Practice and Professionalism.


Independent Research

Peer-reviewed research from the medical, quality, psychology and behavioral sciences conducted by other research scientists provides independent validation of the Curate.Health approach.


Innovative Measurement Methodologies

Evaluating patient-centered care: feasibility of electronic data collection in hospitalized older adults.
Journal of Nursing Care Quality

Analyzing variability in pain management using electronic health record data.
Journal of Nursing Care Quality

Longitudinal analysis of pain in patients with metastatic prostate cancer using natural language processing of medical record text


Patient Engagement and Mobile Technology

Effects of a mobile phone short message service on antiretroviral treatment adherence in Kenya (WelTel Kenya1): a randomised trial.
Lancet Mobile phone-based interventions for smoking cessation
Cochrane Library


Improving Patient Experience

Using a tablet computer during pediatric procedures: a case series and review of the “apps”
Pediatric Emergency Care